MSC Cruise Reviews
The 2 MSC Cruise reviews listed below are from past clients of Global Journeys that have travelled with MSC. Each review has been individually verified by our team.
3.0
5 Star
4 Star
3 Star
2 Star
1 Star
We felt that Global Journeys was simply a booking agent, who passed on little knowledge of the cruise/ship we had selected. This might seem unfair, but I think a travel agent could offer a bit more information. Anyway, this is what we learnt about the cruise on World Europa, which your operators might take on board.
1. We didn't know that we could ...read more have arranged a shuttle pickup at the airport to the ship. We would have preferred this to trying to find a taxi and explaining our destination.
2. The cruise package included 4 complimentary restaurants, which we assumed we could choose as we like. But what we didn't know is that we were allocated a dedicated table to a specific restaurant each night for dinner.
3. To provide something different we asked to move restaurants, which was allowed, but then discovered that each complimentary restaurant had exactly the same menu each night, although it changed daily.
4. The quality of the food at the complimentary restaurants was only fair and on one night poor. In the end we upgraded to some of the speciality restaurants to provide something different and better. This was a much better option.
5. For us, the ship was too big and it took at least 4 days to be confident about where you were going and where our cabin was.
6. In light of the ship being too big, there were simply too many people (6,500 guests and 2,500 staff) and most areas were crowded from early morning. Booking a show or a speciality restaurant had to be done very early else they were full.
7. The breakfast buffet was pretty unpleasant with people jostling all over the place. But, in the end we found an alternative menu driven, table service breakfast venue, which was much nicer.
8. The cabin (1408) was very good. Spacious with most facilities we needed.
9. Cabin housekeeping was excellent. In fact all the ship staff were extremely helpful.
10. Ship logistics in coordinating dining; excursions; theatre shows etc was also excellent. Anyone not phone literate would be completely lost as everything was phone based, even the dining menus.
11. The ships wifi was excellent, but in hindsight we should have upgraded our internet package to include more than 1 device.
12. The excursions (we did one at every port) were pretty good offering a good tase of the cities we visited.
The ship itself was mind blowing, with multiple choices for shops; fast food; adult entertainment; kids entertainment and swimming pools. We would recommend the “back of ship tour” as this provided a real insight into how a ship of this size operates. Finally, whilst we might choose MSC again, it certainly would not be on the World Europa.
1. We didn't know that we could ...read more have arranged a shuttle pickup at the airport to the ship. We would have preferred this to trying to find a taxi and explaining our destination.
2. The cruise package included 4 complimentary restaurants, which we assumed we could choose as we like. But what we didn't know is that we were allocated a dedicated table to a specific restaurant each night for dinner.
3. To provide something different we asked to move restaurants, which was allowed, but then discovered that each complimentary restaurant had exactly the same menu each night, although it changed daily.
4. The quality of the food at the complimentary restaurants was only fair and on one night poor. In the end we upgraded to some of the speciality restaurants to provide something different and better. This was a much better option.
5. For us, the ship was too big and it took at least 4 days to be confident about where you were going and where our cabin was.
6. In light of the ship being too big, there were simply too many people (6,500 guests and 2,500 staff) and most areas were crowded from early morning. Booking a show or a speciality restaurant had to be done very early else they were full.
7. The breakfast buffet was pretty unpleasant with people jostling all over the place. But, in the end we found an alternative menu driven, table service breakfast venue, which was much nicer.
8. The cabin (1408) was very good. Spacious with most facilities we needed.
9. Cabin housekeeping was excellent. In fact all the ship staff were extremely helpful.
10. Ship logistics in coordinating dining; excursions; theatre shows etc was also excellent. Anyone not phone literate would be completely lost as everything was phone based, even the dining menus.
11. The ships wifi was excellent, but in hindsight we should have upgraded our internet package to include more than 1 device.
12. The excursions (we did one at every port) were pretty good offering a good tase of the cities we visited.
The ship itself was mind blowing, with multiple choices for shops; fast food; adult entertainment; kids entertainment and swimming pools. We would recommend the “back of ship tour” as this provided a real insight into how a ship of this size operates. Finally, whilst we might choose MSC again, it certainly would not be on the World Europa.
Was hesitant about being on a ship as large as the MSC Euribia, but chose the cruise for the itinerary. The ship is beautiful, our cabin 10130 was a good size and everything was kept clean, but there were too many people for our liking. Also there is not enough seating in the bar/lounge areas (especially sea days). Also appeared not to be enough wait ...read more staff in those areas as it was hard to place a drinks order and then a long wait to receive them! Food served in the Colorado restaurant for dinner was excellent and the table waiters were very good. Remembered our preferences for drinks and also the butter for the bread rolls!
Unfortunately due to a storm in the English Channel we had to miss the port of Le Havre. Was expecting a refund of the port charges but not to be. Other cruise lines refund but not MSC apparently. This was our 1st MSC cruise and probably our last - prefer other cruise lines such as Princess or Holland America. There were a large number of children on board which we hadn’t anticipated (didn’t realise it was end of school break in England). Plenty of activities on board for children and would probably be a good holiday for families. Embarkation and disembarkation were handled well and did not take long. As we did our own thing in each port, rather than a ship excursion, the provision of shuttle buses into the city centres were a great help. As usual Tracey and the team at Global Journeys were great with all aspects of our booking. Will happily use again for future trips.
Unfortunately due to a storm in the English Channel we had to miss the port of Le Havre. Was expecting a refund of the port charges but not to be. Other cruise lines refund but not MSC apparently. This was our 1st MSC cruise and probably our last - prefer other cruise lines such as Princess or Holland America. There were a large number of children on board which we hadn’t anticipated (didn’t realise it was end of school break in England). Plenty of activities on board for children and would probably be a good holiday for families. Embarkation and disembarkation were handled well and did not take long. As we did our own thing in each port, rather than a ship excursion, the provision of shuttle buses into the city centres were a great help. As usual Tracey and the team at Global Journeys were great with all aspects of our booking. Will happily use again for future trips.
Results 1-2 of 2
