Only one hotel was not good, the Mabo at Iguasu - room musty, no safe key and the food was not up to standard. Had some problems with the prepaid gratuities, as we had two different tour directors (both terrific), one from Rio to Santiago and then another for the Peru extension. We gave the vouchers to the first and a copy to the second, but gave the
...read more second cash as well as we were worried he wouldn't receive anything and he was very good. I didn't realise we would have two different tour directors. I think it would be helpful in future to have different vouchers for each, stating exactly which leg of the tour it was for. Overall, we have to say this was a wonderful experience and the best organised tour we have been on. We will definitely recommend to family and friends.