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Cosmos Tour Reviews

The 1857 Cosmos Tour reviews listed below are from past clients of Global Journeys that have travelled with Cosmos. Each review has been individually verified by our team.
4.4
AVG. RATING 4.4 / 5
1857 Reviews
5 Star
53%
4 Star
40%
3 Star
6%
2 Star
1 Star

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Both driver and guide made tour very easy to enjoy   0 , Australia, Oct 2011
Had a great time and both tour quide and bus driver were wonderful. Tour guide was very informative, chatty, funny and willing to help in anyway possible and both driver and guide made tour very easy to enjoy. Would have liked a little more time at some attractions and perhaps a little more personal time for shopping etc and some of the hotels did not ...read more give you information their facilities (i.e. how showers worked, control of heating). Would like to travel again with Global/Cosmos tours as this tour was more than we had hoped for and the tour consultant was very helpful with all questions and extras required in conjuction with tour. Tour information and tickets and extras very complete and well presented when received in useful folder.
A magical trip for both of us   1 , Australia, Sep 2011
We just got married and were hoping to have a memorable honeymoon trip without blowing our budget and after comparing many websites we decided to try Global Journeys. Well, with the same tour and package they give us a much better price. The tour we took was with Cosmos - 13 days in Italy. Before our trip friends and family told us some 'not so nice' ...read more experiences with Italy and how tiring it would be joining a guided tour, so we got kind of worried. But Cosmos totally changed our perception and it was a magical trip for both of us and definitely worth every of our penny! We would say it was perfect throughout from the beginning to the end. The tour director was very friendly, funny, helpful, responsible and very attentive as well. The whole trip was very well organized down to nuts & bolts and most importantly the pace was really nice. There were no complaints at all. One thing we have to mention about the tour director is that he was swift - if you needed anything at all, straight away he'd arrange/settle it on the spot. In addition to that being local he new everything about Italy, and he had us all cruising through the trip without a bump. Definitely love it and made lots of friends through the trip. We are now planning for another tour to Europe again hopefully by next year.
Very well organised even with a full coach   0 , Australia, Sep 2011
We had a wonderful trip, as well as the main stops on the itinerary we saw so much more than we expected along the way. It was value for money, very well organised even with a full coach. A few of the accommodations in the smaller townships could have been better, would be nice to have a bit of an upgrade.
All the rooms were clean and comfortable   0 , Australia, Sep 2011
The tour was very busy but it was the only way we could see so much in a short space of time. The tour director was very knowledgeable and was able to provide some good advice. No complaints with the accommodation, all the rooms were clean and comfortable.
I can't express my pleasure with the entire trip enough   1 , Australia, Sep 2011
This tour was my 3rd one with Cosmos. Number 1 , I had a couple of issues with. Number 2 was much better, but this tour of Spain, Portugal & Morocco was fantastic. I can't express my pleasure with the entire trip enough. The Tour Director was the best. Amazing person, as was the driver. Both of them involved themselves as family and gave us 1st class ...read more service. I was travelling alone, but no one would have guessed that as thanks to our amazing Director, we all worked together. It was an amazing trip and I can't say enough about it.
Thumbs up Cosmos   0 , Australia, Sep 2011
Although we have travelled extensively, this was our first coach tour and we approached it with entirely open minds. It was an easy way to get around and we sure did that - 3,000km in two weeks. The trip booklet we were issued with covered most organisational things so well that we were not having to ask. The hotels were exceptionally good, the coach ...read more very good and the driver amazing! But it was the tour guide who made the trip run so smoothly and successfully - he was very well organised, extremely knowledgeable, a great communicator, and calm and understanding at all times. The local guides were on the whole very good. We like the way Cosmos offers optional excursions, and also free time in most places with maps and information provided. The videos relating to some cities visited were good. I can think of only one thing that I would have liked - a large-scale map showing our daily routes. And maybe some books/info on the areas we were passing through to peruse as we drove along. All in all, thumbs up Cosmos for an economical and well-run trip.
A good mix of scheduled tours, free time and optional tours   0 , Australia, Sep 2011
Quick prompt service, documents received in ample time and in correct order. Friendly service from Global Journeys. Tour was enjoyable and a good mix of scheduled tours, free time and optional tours. The tour guide was great as was the driver, the bus was clean and new and always maintained by the driver. The guide was friendly and informative about ...read more all the places visited. She was a credit to Cosmos. Would recommend both without hesitation. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Experienced some amazing places   1 , Australia, Sep 2011
Just returned this week from our extended holiday. The tour was wonderful with good to excellent hotels and included meals. We had plenty of sunshine with next to no rain (Amsterdam the exception) and the group were supportive and good company. The tour director was knowledgeable and the driver very competent. As was to be expected it was hectic but ...read more we experienced some amazing places and it gave us a general overview of many countries. Minor inconvenience was lack of laundry facilities, but you get by. The other thing was not knowing ahead how much you needed to use the toilets, just need to ensure you carry plenty of coins! This was our 3rd Cosmos tour and I would certainly recommend them, just didn't like the amount they charged us to alter our travel dates, as this made the holiday quite expensive. However that aside it was good value for money and very well organised.
Tour guide and bus driver were both a sheer delight   0 , Australia, Sep 2011
Very well organised. Planes on time and connections no problem. Hotels well appointed and located. Highly reccomended. Tour guide and bus driver were both a sheer delight. Lots of fun and time to sight see at own leiusure. Don't book anywhere else.
A good time was had by all   0 , Australia, Sep 2011
I had a good time travelling throughout Europe. Some of the side excursions that were on offer however I don't think were value for money. The night time Lido show in Paris was a total waste of money and for the extra money would have preferred to have seen the real Moulen Rouge performance. The Amsterdam visit to a fishing village and wind mill tour ...read more wasn't very good you were bused there and then just left to wonder the streets. No guide or information about the area was a bit disappointing. Some of the food stops were not really appropriate either, not sure if any of the consultants have been on the 19 day tour and actually eaten at these stops. Apart from that a good time was had by all.
Wished last evening meal had been included to say 'farewell'   0 , Australia, Sep 2011
Thought the tour was good. Some of the optional tours seemed to be a bit vague (the tour director didn't have the correct or enough information about some of the optional tours). I would have liked the last evening meal (an optional event) to be included in the cost, so that everyone attends. That would have given us the chance of all being together ...read more to say 'farewell'. Wouldn't it be great if 'gratuities' were included in the cost... tipping is not something Aussies want to be bothered with. A 'fun' name tag that could be worn for the first few days (optional) as it is difficult to learn everyone's name. Other than one hotel (Chicago) all the hotels were excellent! Thanks, Yvonne, you answered any questions I had promptly. (GJ: Prepaying tips is an option on all tours. If you'd prefer this, let us know and we'll include it in your quote.)
Best guide we have ever had   0 , Australia, Sep 2011
France is a beautiful and fascinating country to start with and being able to travel in comfort and with great companions is just a bonus. Our guide Simeon was the best guide we have ever had, (and we have had quite a few over the years ) with a knack of making history come alive. We were encouraged to use our very rusty school French to at least try ...read more to order our meals but usually the moment we opened our mouths the waiters reverted to English. It was wonderful to have the cuisines of each region explained beforehand and we enjoyed trying out many new things. I will never forget the early morning climb up Mont St. Michel, the Bayeux tapestry and the sad beauty of the Landing Beaches. What with the wine tasting and the visits to walled towns of stunning beauty, the area around Nice and Cannes and the majestic Alps we felt we had seen and experienced the real France. Of course there is always Paris in all its grandeur and life to finish the tour tired but exhilarated.
Will remain in our memory banks for many years   0 , Australia, Sep 2011
Another great Cosmos Tour, one which will remain in our memory banks for many years. The sights of England, Wales, Ireland and Scotland were such a treat to see, the couple that we were really taken back by were the Ring of Kerry and the Dingle Peninsula and The Cliffs of Moher in Ireland as the scenery was so fantastic. That is not to say that the ...read more UK was out of it , not by the least. We had a wonderful time as we toured through England Wales and Scotland, seeing castles and church's built 100's of years ago and looking for the monster known as Nessie at Loch Ness, not to forget a trip to the home of golf at St Andrews, what a thrill it was to walk upon that hallowed ground.
Our guide was absolutely fabulous   0 , Australia, Sep 2011
Well organized tour of Spain. Our guide Enrique Longo was absolutely fabulous. Potted Spanish history with a New York twist! Hotels were good, some extras not up to standard. Overall good. (Ed. This trip has changed this season, so this review refers to a slightly different itinerary.)
Fast paced but needed to be   0 , Australia, Sep 2011
After a minor hickup at Dover we were on our way. We had an exceptional Tour Director who was quite knowledgeable and gave us history & local knowledge of the area each day we had a great mix of people and got on well with everyone . It was a fast pace but I really think that we would not have been able to see all the wonderful places if we had not ...read more gone at that pace. I did an extra 8 optional tours and felt that this gave me just the mix to see & do what I wanted to. I have already recommended Cosmos to a few friends. Thank you to Global Journeys for all your help in making this a really wonderful tour.
Wonderful tour of a Wonderful country   0 , Australia, Sep 2011
Wonderful tour of a Wonderful country. Tour director France Wray and driver Don Knight worked very hard to ensure no problems, Frances kept everyone well informed. Don drove over 4,000 miles, which is a long way to be responsible for soo many peoples safety, not to mention loading cases on and off! Accomodation ranged from excellent to very good, only ...read more motel which was uncomfortable, not even a chair in the room, was Red Roof Inn in Chicago, but it was in an excellent position, so I suppose cant have everything. Breakfasts every morning would have been nice, would not have added a great deal to overall cost. Air conditioning on bus was too cold, and air vents could do with some maintenance. Not enough time in Las Vegas. So much to see, another day or two wouldnt have made much difference. Most bitter dissapointment though was being taken to the North Rim of the Grand Canyon. Grand Canyon is one of the wonders of the world and cant understand why you would take tourists to the North Rim.
Enjoyed the 4 & 3 day stays   0 , Australia, Sep 2011
Global journeys staff carried out our bookings accurately and answered all queries politely and correctly, all documents were received and payments acknowledged as stated and on time. The Jewels of Italy tour was very well organised and lived up to our expectations, good standard of hotels were used relative to the cost of the tour. In general the optional ...read more excursions were good, sometimes the schedule was a little crowded to fit the optionals in. We enjoyed the arrangement of the tour, in particular the 4 & 3 day stays.
We had a wonderful time   0 , Australia, Sep 2011
Our Tour Director Matthew Bell and Driver Andy were fantastic. Matthew was so knowledgeable and really polite and obliging. Andy was a wonderful driver and deliverer of luggage etc. The coach was always clean but the air conditioning was not working for the last part of the trip when the temperatures were really high and we were all sick with a flu ...read more bug working it's way around the coach, the lack of cool air was most distressing to all of the passengers and the crew.
Tour director could have been a bit more energetic   0 , Australia, Aug 2011
The tour covered the main places of interest with plenty of free time to do your own thing. The Tour Director was pretty laid back and I thought could have been a bit more energetic in getting the group to interact with each other, for example, there was no get together to introduce everyone to each other, there was no group photo, there was no group ...read more dinner at the conclusion of the tour. However, having said that, there was also no pressure to do all the optional extras (on previous tours I have done there has been a lot of pressure to do all the optional extras which can be quite tiring). Some of the motels we stayed at were a bit dated (70's decor) but reasonably comfortable. On the whole, I enjoyed the tour (especially not being pressured to do more than I wanted to) and would probably go with this tour company again. My dealings with Global Journeys (Georgie) was easy, pleasant and efficient for which I would like to thank you.
Overall hitch-free   3 , Australia, Aug 2011
Even though the tour seemed to be fully booked when I requested it at short notice, Yvonne managed to get me on the tour. Within a few days all of my trip was organised and paid for. My documentation arrived on time and I was set. All went without a hitch, except for the small hiccup for the pre-night accommodation when I arrived at the Tropicana hotel. ...read more This was all sorted within an hour by the team at Global. The tour was great. Everything I expected, but wished there was more time in some of the places we visited - especially in the Grand Canyon, Monument Valley and Bryce Canyon. All in all, it was a pleasure to deal with Global Journeys.
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