Overall the trip was fabulous - well planned and well timed. There were a few places we would have liked to spend more time, but guess it is hard to please everyone. The accommodation was good, with the exception of the two log cabins, that were far too small for the luggage for two people and the bathrooms were very small and pokey. We nearly froze overnight in the one at the Grand Canyon. Some of the hotels were generous with their personal products (shampoo, body lotion etc) while others were a bit stingy. We were left envelopes for tipping in a couple of the hotels, and were later told by our tour director that this was not necessary as all tipping was included. Not a big issue though, as it was only a couple. Our Tour Director was fantastic. He has obviously done his research and was able to present information on each location, as well as points of interest along the route, in a very informative and entertaining manner. He was patient, considerate and went out of his way to please everyone.
The driver of the coach was also fantastic. He was an excellent driver and very accommodating at all times. The coach was immaculately presented and cleaned every day to a high standard. Unfortunately, it took a while for the group (50) to gel - a suggestion would be to have a get-together on the first evening, and if every breakfast (or more dinners) were included, it would help to break the ice. Unfortunately, people split up and went their own way for the non-included meals. The group were a fun lot, comprised mainly of Australians plus some from UK and NZ. Our Tour Director organised a group pizza night at the Grand Canyon, which went over extremely well and set the pace for the rest of the tour. The highlight of the trip, regarding meals, was dinner at the John Smith Memorial Building in Salt Lake City. Top class venue and excellent meal - despite not being able to have a wine (or 3) and coffee! LOL On the whole, we thoroughly enjoyed the trip and I would certainly recommend it to anyone contemplating a trip to USA. Thanks for your organisation, Emily.