The tour was outstanding, above and beyond what we expected. The hotels were all in great central locations and the standard of the rooms was first class. All the rooms had everything that we wanted and some had more than we required, accommodations excellent. Our tour director, Mel Brand, was fabulous, he made our holiday for us, very knowledgeable and approachable and very obliging, he was so organised, we never had to wait for the keys to our room, always made himself available for help of any kind. Our driver, Alex, again so obliging, our luggage would arrive very soon after our arrival, the coach was always immaculate, I spotted him cleaning the coach after our arrival in a town. He was always on the lookout for wildlife for us to see. This was our first Cosmos tour and it won't be our last, we will do another tour with them, this was a fabulous experience made even better by our tour director, thank you Mel.